Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund according to the following policy.

Return Period

You may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must include original packaging and accessories.
• The order information may be required for verification.

Non-Returnable Items

The following items cannot be returned:

• Used products.
• Products damaged after delivery due to improper handling.
• Items without original packaging.
• Clearance or final sale items.
• Gift cards.

Refunds

Once returned items are received and inspected, we will notify you of the refund result.

If approved, refunds will be processed to the original payment method within 5-10 business days.

Please note that payment providers or banks may require additional processing time.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery. We will review the issue and provide an appropriate solution.